News

Order Cancellation and Refund Fee

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Information about using ICS

We learn something every day. Today, we learned that our new courier, ICS will only deliver to you, if your address is residential and is on Google Map. This is the first time we have such experience. Different customers have different requirements on shipping. Please make sure you fully understand the implication of using ICS. We have also updated this on our shipping page to help customers to make a knowledgeable decisions. https://yellowbee.ca/pages/shipping-and-refund-policy

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Announcement - New Shipping Partner - ICS Courier

Announcement - We are currently running a pilot test to include ICS Courier as one of the shipping options for all customers. ICS offers very good rates for small parcels that are delivered to residential addresses and includes tracking. However, their service might not be suitable for everyone. First of all, there will be NO insurance coverage for all parcels. Also, they are allowed to do Safe Drop as all parcels are treated as NSR (No Signature Required). Customers will not see ICS options, if your shipping dimensions / weights exceeded their limits. https://yellowbee.ca/pages/shipping-and-refund-policy

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Why the name - YELLOWBEE?

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The YellowBee Story

Bees pollinate, helping plants grow, breed and produce food. They do so by transferring pollen between flowering plants and so keep the cycle of the plants’ life turning. These plants contribute to the food system by feeding both animals and humans. A bee transfers the pollen (a product) between flowers and the pollen is later transformed into food, bringing enormous value to our ecosystem. As such, YellowBee is committed to transform our customers’ products to value. We know you have put in hard work on your products. Let us work with you to transform your products into your success.

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